Boundary-spanning positions

From Servipedia

boundary-spanning positions

jobs that straddle the boundary between the external environment, where customers are encountered, and the internal operations of the organization.

The original version of this page was created from Lovelock and Wirtz (2007). That original version is (c) 2007 Christopher H. Lovelock and Jochen Wirtz. Other terms are available in the Glossary.