Jaycustomer

From Servipedia

jaycustomer

a customer who acts in a thoughtless or abusive way, causing problems for the firm, its employees, and other customers.

The original version of this page was created from Lovelock and Wirtz (2007). That original version is (c) 2007 Christopher H. Lovelock and Jochen Wirtz. Other terms are available in the Glossary.